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Developing a personalized software ecosystem is necessary to ensure your business stays competitive in 2023. As more companies become digitally mature, it’s more than evident that digital transformation can help ensure revenue growth.
It enables companies to automate repetitive processes, optimize mundane tasks, streamline data management, and resolve consumer demands more effectively. Even though many would believe that digitally transforming business operations requires advanced tech-savvy skills, the truth is far from it.
All you need is the proper selection of software tools to help you complete the process successfully across all critical business areas. Let’s discuss the best solutions for handling every business need, from communication and collaboration to digital adoption, software distribution, and more.
Digital adoption platforms (DAPs)
You can’t digitally transform your business without digital adoption. It helps you ensure your implementation projects are successful. Let’s say that you want to enhance your customer service with CRM implementation, but, for some reason, the process fails.
The same goes for collaboration tools, project management, data recovery, and CRM – you name it. All these projects fail because you don’t have a suitable adoption strategy for implementing all these solutions in your current ecosystem. In addition, your employees don’t have the knowledge or skills to deal with new technology.
Thankfully, DAP solutions can help you tackle these challenges by empowering you to integrate software tools with any system in your tech stack. Digital adoption platforms also provide in-app tips and resources such as tutorials, task lists, and walkthroughs that help your employees to navigate new technology.
Digital workplace suites
All over the world, business organizations of all shapes and sizes are increasingly embracing a hybrid workplace concept. According to the latest statistics, 91% of companies think the hybrid workplace model will become the new norm by 2024.
However, the same stats show that 72% of organizations lack the proper technology and means to shift to this model. To move your business to the digital transformation landscape, you need a digital workplace tool to complete the process.
Digital workplace suites offer digitized software solutions for replacing in-house and in-person teams and office environments. A well-selected workplace suite can support the daily operations of your distributed team by providing a virtual alternative to your in-house workplace.
Aside from replacing the traditional office space with the digital alternative, these tools empower you to develop and maintain streamlined knowledge management, the highest level of data security, more effective cross-departmental communication, etc.
Team communication and collaboration tools
Team communication and collaboration solutions for business teams are more than just messaging services or video conferencing apps. They include all-encompassing digital workplaces where teams can manage almost all their business processes.
Whether your business operates on-site, remotely, or in a hybrid environment, online communication and collaboration are vital to managing daily operations. However, each business model requires a specialized approach to the digital transformation of internal processes and communication.
While remote teams can rely entirely on online communication software solutions and collaboration platforms, hybrid organizations must consider online and offline business needs and challenges. The good thing is that there are so many collaboration/communication tools that help companies manage their conversations and processes according to their specific needs.
These tools allow you to create separate communication channels, keep projects organized, share updates with online and offline teams, create chatbots to handle increased customer demands, enable online collaboration, and more.
Cloud storage tools
Using cloud storage solutions is an ideal way to secure your data, prevent data theft, and make sensitive business-related information available and accessible 24/7. Cloud storage platforms empower your team to access essential business assets whenever they need them.
With the proper cloud storage solution, you can move your operations to the cloud, which is critical to completing your digital transformation. You can consider both premium and free cloud storage services, such as Dropbox, Google Drive, Sync, and iDrive.
Project management solutions
Project management technologies allow you to track project efficiency, organize projects, assign tasks across different departments, and tap into advanced reporting to improve overall performance and efficiency.
However, remember that choosing the best project management solution depends on your existing ecosystem and the tools in your tech stack.
Some solutions support additional functionalities such as sales and marketing, while others cater to custom relations, collaboration, and communication needs. Take a good look at your current toolkit to assess your needs and choose the solution accordingly.
As you can see, digital transformation is here to stay, and there’s no way around it. Sooner or later, you’ll have to digitally transform your operations to cope with the competition and enable your organization to grow and thrive in an overwhelmingly competitive digital business landscape.
Start your transformation process by adopting the proper selection of digital adoption platforms. These platforms are the foundation upon which you will facilitate such massive change to drive your business organization toward success, prosperity, and lucrative opportunities.